App Store and Google Play review reports

Know what to fix first.

Earful reads up to a year of your app's reviews, groups them into specific problems, and ranks them by how many people they hurt. You get a short report in minutes, not another dashboard to check.

Free, no account. You see how many reviews we found before anything else.

Smart home camera app, US3,400 reviews · Nov 2025 – Oct 2026

Priority issues

  1. Cameras go offline or won't connect12.8% of all reviews · severity 4.3/5 · 1,072 people agree
  2. Features moved behind a paywall, price hikes6.4% · severity 4.5/5 · 442 people agree
  3. App won't open or crashes5.7% · severity 4.5/5
  4. Live view slow or won't load5.1% · severity 4.2/5 · up from 4.0% to 4.9% in the last 90 days
From a real Earful report. App name withheld, numbers unchanged.

A report you can act on the same day.

Every issue comes with the numbers behind it and the reviews that prove it. These three pages are taken from real reports.

One issue, in full · smart home camera app

Live view slow or won't load

Reviews
173
Of all reviews
5.1%
Severity
4.2/5
Last 90 days
4.0% → 4.9%
Helpful votes
300

iOS 11.3%, Android 4.8% in the period both stores cover. Version 3.15.0.876 (Android) shows it at 2.8× the usual rate. At the competitor it's 9.2%.

Monthly share AndroidiOS covers 97 days, too short to chart
0%5%10%15%NovJanMarMayJulSeptOct

“3 dancing dots... if an intruder broke in, I'd be 6 ft under waiting for those 3 little dots to finish their business!”

Google Play · 1★ · Jul 2026 · 27 people found this helpful

Against a competitor · smart home camera app
Issue, share of each app's reviewsYouCompetitor
Cameras go offline or won't connect12.8%9.0%
Features moved behind a paywall6.4%4.0%
Live view slow or won't load5.1%9.2%
Events missed or clips cut short4.6%6.1%

Both apps classified with the same issue list, so the comparison is like for like.

What users ask for · smart home camera app
  • Notifications per camera and event 29 reviews
  • Keep features free 26 reviews
  • Smarter detection 25 reviews
  • Local access and RTSP 23 reviews
  • Clip management tools 22 reviews

Read a full sample report →

Paste a link. Get a report.

No integration, no access to your developer accounts. Earful only uses public reviews.

  1. 1

    Paste your store links

    App Store, Google Play or both. Before you pay, you see how many reviews we found and what period they cover.

  2. 2

    Every review gets read

    Each review is classified on its own: what it's about, how unhappy the person is on a 1–5 scale, and whether they're asking for something. Then they're grouped into issues specific to your app, like "charged after cancelling", not "billing".

  3. 3

    You get the report

    A PDF with issues ranked by impact, the 90-day trend, the versions where each one spikes, real quotes, and what users ask for. Add competitors and every issue is compared side by side.

Numbers you can defend in a meeting.

Review data is messy. The report says where it's thin instead of hiding it.

Counted, not summarised

Every number comes from classifying each review and counting. No model writes the percentages.

Quotes are verbatim

Reviews are quoted as written, in the original language. Author names are left out.

Store differences are handled

Apple only shares recent App Store reviews; Google Play goes back further. Trends are measured within each store so the mix can't fake a change.

Thin data stays out

Months with too few reviews aren't plotted, and a version needs 20 reviews before it's ranked. The method page lists what was left out and why.

One price per app. No subscription.

You pay for the apps you want analysed, not for review counts. We decide how many reviews to read so the numbers hold up.

Free scan

$0

One per app

  • Your top 3 issues
  • Share of reviews and severity for each
  • Review count and period covered
Scan your app

Report

$29per app

Launch price, $49 later.

  • Both stores, up to 12 months
  • Every issue ranked, with trend and quotes
  • Versions where issues spike
  • Feature requests, grouped and counted
  • Developer reply rate on Google Play
  • PDF and web report
Get the report

Add a competitor

+$19per app

Up to three, added to your report.

  • Classified with your issue list
  • Issue-by-issue comparison
  • Severity and reply rate side by side
Compare with competitors

Your app plus two competitors: $29 + $19 + $19 = $67, one report.

Questions

Which apps does it work for?

Any app on the App Store or Google Play with enough reviews to say something. We check before you pay; if an app has fewer than 100 reviews in the last year, we won't sell a report for it.

How can I pay?

By card, Apple Pay or Google Pay. Checkout runs on Polar, which handles sales tax and sends you an invoice. Refunds go back the way you paid.

How many reviews do you read?

Per store, the last 12 months or the most recent 3,000 reviews, whichever comes first. Past about 3,000 reviews the ranking stops changing, so reading more only makes you wait. For very busy apps that can mean a few days of reviews; you see the exact period before you pay, and trend charts are left out when the period is too short to show one.

Why does the App Store cover a shorter period?

Apple only shares the most recent few hundred App Store reviews per country. Google Play goes back further. The report lists the period each store covers, and trends are measured within each store.

Is this an AI summary of my reviews?

No. Language models do the reading: a decision model classifies each review, and the list of issues is drafted from a sample of your reviews. But the report itself is counting. Every percentage is a count of classified reviews, and every quote is a real review.

What languages?

Reviews in any language are read, and quotes stay in the original. Reports are available in English and Turkish.

Do you need access to App Store Connect or Play Console?

No. Earful only uses reviews that are already public in the stores.

Can I get a refund?

Yes. If the report doesn't tell you anything you didn't already know, email us within 14 days for a full refund.

Find out what your users keep telling you.