Smart home camera app

Currently the app software is dropping connection to the cameras when in multi-screen mode, even though the tablet or phone has a strong connection. I double check with my phone to make sure the camera didn't drop out, and in 99% of the time, it's the app. Sin…

Since I wrote my last review, about 4 months ago, ( 5stars)I've been having a lot of connectivity issues. I'M able to use my device and adjust the camera left, right, up or down. The camera moves , but it doesn't register on my phone. Sometimes it takes 5 minu…

I think I will find a different service. [app] has become almost useless. Cameras are frequently offline. laggy. frozen over and over. I can't access the SD card footage anymore. All 3 cameras: failed to connect or offline. loading loading loading, then nothin…

When you offer a service for free, then switch the business plan and charge for it, people don't appreciate that. It feels similar to a bait and switch tactic. I've always appreciated the products and the convenience of the app to control them, and I'll contin…

App gets worse and worse, like [app] hates their paying customers. Already bought cam unlimited now I'm getting permanent ads I cant dismiss to uograde to cam unlimited pro. what is this bs?

it used to be a great system with lots of user features that were available at no extra cost to the user. those are all pretty much gone and everything is feed based. if you want to see something that happened a few minutes ago if you're not honest subscriptio…

what is wrong with this app? about 70% of the time I open it to just a black screen I have to keep opening over and over to try to get it to work. I'm sure it's some small oversight but this bug is super annoying.

This app is trash. It refuses to open. The only thing that shows is " [app] […]" and nothing else. Uninstalling and reinstalling doesn't work. The can't never make this app better. it gets worse and worse with each new update.

The app crashes all the time! Any time I contact customer support they just want to blame it on my Internet connection. I have a great connection, and that's never the issue. I rarely am able to access the cameras when I'm away from home, which is when I need…

products work less than ok but they work so I dont mind their faults. this app on the other hand, almost never works. it literally takes 5-10 mins to pull up the app so what ever event that goes on i only see it after it already ended or I have to go to where…

UNRELIABLE. Each subsequent update has more bugs than the previous. I have been using [app] cameras since V1, and now I am considering ditching my investment and switching to something else. It used to be good and had good value, but now it is only good for en…

3 dancing dots... if an intruder broke in, I'd be 6 ft under waiting for those 3 little dots to finish their business!

I have all my cameras on zero cool down. and I go outside and there's a van parked in my driveway where there's three cameras at that and no events recorded. this is not unusual. this [app] app and cameras are garbage. I'm not a new user. I've had […] for year…

Buy a different brand! These are the worst cameras ever. By the time the camera connects, what you wanted to see is gone. Only buy these if you want to view something live and don't care if it takes several minutes to connect. I added the premium plan to see i…

Misses big events, or records a tiny snippet of the event. Sometimes it'll say it recorded a 5min video but when I watch it, it's a frozen image for the whole video. 80% of the time live view won't load the video and gives a disconnected error, but its still r…

Do NOT buy their cameras. Mine are less than two years old and I cannot even record to an SD card anymore. "No video available at this time." Brand new, high quality, SD card in a camera that is four feet away from my router and I can't view my continuously re…

constant issues. I can no longer check my SD cards for footage on any cameras, they are only saving events. Continuous footage is now. gone. These cameras are borderline useless now! I was about to buy two more cameras but i'll never buy another [app] product…

Omg not only did [app] took away free 12 sec recording but [app] even disabled recording on SD card ,I have 4 cameras v3 that the SD card is not working anymore, I can't even format it on my Computer, I have seen other users complaining about this issue but ne…

Notifications stink. camera does NOT capture movements. Camera notifies me every time a tree branch moves - even though I set a detection zone to eliminate them yet when a person walks directly past the camera I receive no notification. How does this relate to…

the update is still awful. if you use AI notifications, every vehicle that drives by after dusk is an "emergency vehicle" and the preferences chosen within each individual camera's notification settings are essentially null and void. I get dozens of irrelevant…

1. Cam Zone detection needs improvement. Cameras still detect bush/leaf & shadow movements despite greying them out of the zone and lowering detection sensitivity. 2. App should notify users IMMEDIATELY if a micro SD card stops being detected like when a camer…

2/3 cams have 'bricked'. The 3rd exclusively picks up things outside of the detection zone... (I've tried it both ways... it can not be backwards both ways, even if dark really does mean 'view here', and lit-up means 'ignore this', and I AM crazy). There's a p…

Most cameras are buggy - needing to be power cycled often. The higher resolution cameras with the most features die completely in less than a year. I'll be testing their warranty, seeing if I receive replacement cameras. Overall, if you want to experiment with…

I cannot express my dislike of this company, and its products. We went with [app] when we bought our house in 2021 because it was cheap. Since then almost every device we have purchased has failed at some point, the subscription model is likely intentionally m…